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EMPLOYEE ASSISTANCE PROGRAM

By Cigna Health

Our Cigna Employee Assistance Program is here for you in your time of need.  Cigna has gone above and beyond to make sure your initial call is handled with the utmost attention and care.  Cigna strives to make sure First Responders are taken care of. 

COUNSELING

10 Face-toFace sessions with a counselor in your area.

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LEGAL ASSISTANCE

Free, 30-minute consultation with an attorney face-to-face or by phone.

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FINANCIAL

Free 30-minute telephonic consultation by phone with a qualified specialist on issues such as debt counseling or planning for retirement.

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CHILD CARE

Resources and referrals for child care providers, before and after school programs, camps, adoption organizations and information on parenting questions and prenatal care.

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PET CARE

Resources and referrals for pet sitting, obedience training, veterinarians and pet stores

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ELDER CARE

Resources and referrals for home health agencies, assisted living facilities, social and recreational programs, and long-distance care-giving.

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IDENTITY THEFT

60-minute free consultation with a fraud resolution specialist.

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The Facts on our EAP.

  • The EAP toll-free number is 1-877-622-4327

  • Access through MyCigna.com

  • Employer ID: COFL "Lowercase" (Needed for initial registration only) If already registered on myCigna.com, simply log in and go to the EAP link under the Review My Coverage tab.

  • It's available 24/7/365 and 100% Confidential.

  • Available to all City of Fort Lauderdale employees and members of their household regardless of insurance carrier. 

  • If accessing EAP online, you must create an account through MyCigna.com regardless of insurance carrier.

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